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Now a class action lawsuit has been filed against Bank of America. Who is responsible for making sure our money is safe while in Bank of Americas care? Last Updated on January 30, 2023 9:42 AM. According to the lawsuit, one of the plaintiffs is a South Carolina woman who is over 70 years old. I called BofA claims to verify they received the reports only to be told that they failed to file my claim correctly when I called to report it the first time and they would have to start over and re file everything all over again. I asked if their cameras work and she said yes. My account had fraud about 3500, in June ,Bank gave me back the money then B OF A .,froze my account, told me Edd did it , I called and Edd did not do it .. BofA then took all my money saying I owed them . I have been going through living hell because of this please help me, Acct closed since 1/23/21 after I opened claim and reported stolen funds boa called edd Edd closed card 1/25/21 I verified on 1/28/21 sent release of fund form boa sent 4 freeze tracker account still closed as of 3/9/21 no help either side. Bad enough u have to worry about exposure and not infecting my disabled husband, now Ive got this!! I tried to do several website purchases just to see if it was one particular website malfunctioning. I was able to recover all the money I lost just last month with the help of Cryptoshades. I'm thinking what recourse is there for these families with rent to pay?" You didnt give me a debit card with a chip on for security purposes. The EXACT same thing happened to me; Cannot take this anymore. I am 100.miles away. Please help. A new court ruling in a Bank of America class action lawsuit has ruled that the financial institution will have to pay out more than $76.6 million to settle a claim filed by thousands of customers. Eight similar lawsuits were filed shortly thereafter. As a part of our process in assisting you, it is necessary that we contact the company / agency you are writing about. Then weeks later, they sent a letter sort of implying that I committed the fraud. People like me are relying on this money to get things taken care of, and for a bank being of the people it certainly doesnt feel that way. The case looks to cover all Zelle customers residing in the United States whose funds were affected by the service malfunction that occurred on January 18, 2023. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. It was too much for me. Reported it after I found out made police report had my card frozen with no acces to funds and all they can tell me is to contact my sponser to resolve.freeze has been lifted for a week now. Its been five months and Im still appealing my case with unemployment. I called BofA, they gave me an efax number to fax my police report to my BofA Claims account. I have now spent hours on hold and minutes with agents who were rude and had no idea what was happening. I immediately called BofA to reopen my fraud. A few days later I get a letter in the mail saying my claim had been closed because they thought it was fraudulent closing date being ONE day after I had initially filed. I told Bank of America that transaction was unauthorized by me and that I was never aware of any of this transaction. I still havent received my money. A proposed class action alleges a service malfunction on January 18, 2023 caused a number of Zelle money transfers to be unexpectedly reversed for some BoA customers. Bank of America EDD Funds Fraud and Lack of - Class Action Lawsuits Now, a class action lawsuit filed in the U.S. District Court in San Francisco on Friday claims Bank of America failed to stop scammers from stealing money off EDD debit cards of struggling workers. It says they will take no further action unless I contact them again..which I plan to do. In our case this is Disability payments from EDD. PLEASE ADD ME! Bank of America has been practicing unlawful and illegal practices for years, according to a recent class action lawsuit filed by thousands of borrowers. In other words, as a result of a class action lawsuit, the EDD must now stop its policy of freezing benefits for people whose existing claims have eligibility questions and instead continue. I went through all the necessary steps to unfreeze my accounts, verified my Identity with the state edd and everything, and still have nothing. Its been a week and I havent got the new card. Bank of America claims to have a Zero Liability policy in such situations, but the complaint says it does not appear to be applying it to the victims of the theft. Have you lost your money to online theft and you are in dire need to recover them? Theyre only contacting me throughThe mail. I explained that I absolutely need that money for my son and I to survive and repeatedly asked both associates with whom I spoke, how long before the money would be available for me. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. Got scammed for 980 $ reported to b of a . Class Action Lawsuit - EDD : r/Edd Law360, New York (June 9, 2011, 8:38 PM EDT) -- A California federal judge on Monday tossed a putative class action against Bank of America Corp. that claimed its investment banking unit Merrill . We have spoken to 12 representatives and spend a total of 9 hours trying to resolve this. I barely got to see my grandson because of accusing his dad. Alerted BOA , they sent new card. Sign up for ClassAction.orgs free weekly newsletterhere. She was Not friendly At All & spoke so fast I could hardly understand what she was saying. February I called againturns out the guy that filed my claim never really filed it even tho I did get the new card and had been using it for 2 months. "This is very frustrating for thousands and thousands of recipients of unemployment benefits who have been stripped of their lifeline in the middle of a pandemic," said class action attorney Brian Danitz, a partner at Cotchett, Pitre & McCarthy, the firm filing the suit. Updated on August 26, 2021 Connect with leading experts My claim has been denied several times even though the ATM charges were from the UK! I have had mine frozen for over a month. I have a B of A account for unemployment in California. Nothing has helped nor worked. That happened that happened to me as well. I had 300.00 taken out of my account then they froze my account. I informed Maryland unemployment and they locked me out of my benefits. A new filing out of California claims the bank isnt protecting the unemployment benefit accounts it is in charge of and is failing to make it right for the thousands whove been frozen out of their money. Ive spoken to countless agents on both sides and nothing has been remedied. I then checked the mobile app and all of my unemployment money was there but it showed the first attempt to purchase something was declined. Thats the dept in the bank that will not provide any update on when I can ever get that money back. "We believe that the damages in this case are in the tens or hundreds of millions of dollars because there are so many victims," said Danitz. I had 860 stolen January 3rd. Contacted Assemblyman and they told me that it will take at least 6-8 weeks for EDD to correct. Terms and Conditions. On April 6, 2021, another class action lawsuit was lodged against Bank of America in California federal court claiming a consumer could not access her unemployment benefits through the bank. "It's very frustrating because a lot of people could get into people's accounts," says Koning. I check my transactions to make sure I am not being charged unknown charges. They wont allow emails or anything in color! I filed a frad claim last year and still have not received my money back. The three plaintiffs, California unemployment benefits recipients who reported fraudulent transactions relating to their EDD accounts, claim to have lost access to their funds as a result of Bank of Americas conduct. I used my card from bank of america at a store the big 5 came home the next day 3,000 was gone left with 4.25 cents that quick add my name to this lawsuit I still havent gotten my money back its sad Bank of America needs to be investigated add my name to this lawsuit, Add me. Called Bof A and was on hold for 2 hours and was told my account was blocked and that they couldnt do anything. They have transferred me to numerous people, made me hold for hours, hung up on me on purpose and just disconnected me causing me to call and spend hours again being transferred to numerous people that cannot help me, will not help me, unauthorized to help me, and any excuse they can possibly muster not to return my money on what I gave proven over and over again was fraud. You must contact the "I feel like our voice is being heard or being acknowledged," said Yick. I know I pay and SDI tax as does my husband, and to get his benefits replaced is such a hassle. I continued how can this be as there was never an investigation started. They denied me service. these people that are employed by Bank of America are made to pretend like they dont know whats going on when in fact theyre playing the game and making you feel stupid. I proceeded to insert my card into the machine at teller booth and she said even my withdrawals are being declined and she has never seen anything like that happen. We are in real trouble if this is what college is turning out these days. I no longer receive unemployment benefits and need that money desperately. And when I call them to get my account unfrozen they refer me to the azui call center who then tells.ke to call the bank. It has caused Great conflict in my current marital affairs along with other family members due to the financial strain and emotional anguish. The Edd agent adds a note in my account to have the investigations department contact boa to say that Im benefits eligible. Now Bank of America is being accused of not taking proper safety measures. I filed a police report. I then received a email from boa on 3/26 saying my profile had been updated. Before commenting, please review our comment policy. When I check my EDD card when I got home I saw the missing money. Why they didnt steal the money or close my account without notifying me. Bank of Americas handling of unemployment benefits is being challenged by a growing list of plaintiffs in at least two class action lawsuits. I have also contacted EDd and had no resolve either. YOU GOTS TO BE KIDDING !!! Secondly it would have been extremely nice for Bank of America or the unemployment office to notify me Ivette my account is being investigated for fraud. . So I have to claims pending 1 for $ 908.13 and another one for $1098.58. Monday morning i called bank of america to see if my edd money had been put into my acct. Ive had to pay a call back service $35 just to get put on hold. I thought the issue was solved a few days later I received another email from boa on 4/2 that my profile had been updated. There is an unemployment Bank of America debit bank card hack going on and they are trying to keep under quiet. And just like you burn a CD thats exactly what these machines do ! Yes bank of america flag my account because I have more the one account. And then so I just disputed their decision. i did so only to have that claim closed without notice then i had to file a claim for the closed claim. EDD unemployment fraud scandal triggers lawsuit against big bank Yes this happened to me. About 1.4 million accounts have been frozen to investigate possible fraud. Bank of America Faces Another Unemployment Benefits Hack Lawsuit, Bank of America Sued for Failing to Protect Unemployment Insurance Recipients, Nationstar Mortgage Agrees to $91M Settlement with the CFPB, Bank of America Fees Class Action Settlement to Stand, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. RELATED: California unemployment: EDD freezes pay for thousands of workers on New Year's Day. Hundreds of thousands of benefit recipients reported a slew of problems, including unauthorized transactions on their chipless EDD Bank of America debit cards. Per the case, consumers would not have agreed to the terms containing the arbitration provision had they known about the fraudulent, unlawful and unfair activity, misrepresentations, and negligence alleged in the lawsuit. I wont be the one to alter someones livelihood. I called them and they told me they had no record of any claim for fraud. I called b of a and they put a freeze tracker as they call it. B OF A told will take them 90 days to investigates . What am I to do? June 4, 2021 / 1:28 AM I have no confidence they will return my money and it happened at my branch B of A bank a mile away. Hello. I immediately called Bank of America and they informed me that an ATM withdrawal on 3/30/21 in Altadena, CA was made for $980; which was my entire balance. The one letter I recieved denying my claim gave reasons that did not even apply to my claim at all. EDD fraud mess: Judge sides with jobless workers against big bank I checked online to see if I was paid and it showed status paid. is Mosson, et al. They closed the initial claim the day that they froze my account so I suppose they closed it the same day that they opened it when I reported the fraud. It was also done at a Wells Fargo atm while i was at work. Read more here: Camp Lejeune Lawsuit Claims. Have a question for Michael and the 7 On Your Side team? document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement I would like to be part of this class action lawsuit as there is so much more that happened with BofA and because of their actions. That was 3 months ago and still have not heard anything! The countless hours between Bank of America and EDD either giving me incorrect information or no information at all or realistic expectations has left me very frazzled and almost suicidal. After filing an online police report in my city where the theft occured, categorized as Identity Theft, I got a temporary number from the police then the next week I received the email approval notice from the police and gave me an official copy of my initial report with a new case number. I shouldnt have reported the fraudulent transaction and jus took a be$400 loss cuz my account would have still act. I have an issue with boa as well. I am so frustrated with Bank of America. Before commenting, please review our comment policy. They are a mess and its on my dime. Bank of America restored the funds, only to drain the money back out - leaving many with no money to live on. He called the bank and notified them. Today I found a transfer of$700 from my b of a edd account and it most definitely was NOT authorized by me. The bank is guilty of repeatedly violating the Fair Debt Collection Practices Act (FDCPA), court rulings, Fannie Mae's governing guidelines, and the rights of American . EDD unemployment fraud triggers lawsuit against BofA App users: For a better experience, click here to view the full map in a new window, A look at the best video roundup of snow falling across California, Has CA hit the all-time state snow record? I called boa n they told me it was a withdrawal at a boa atm. My husband is actually currently dealing with this right now we went to do our taxes in February2022 and found out that his EDD money was stolen after he went back to Work in March 2021 and someone reopened his claim in May 2021 changed all his settings so he didnt get any notifications so person collected all the way till September 2021 total of $7100 .He currently has been denied by Bank of America EDD 7 time .Just received information from them regarding some of the transactions and only by teller not the ATMs no time stamps Bare minimum information so yesterday he called and complained and reopen the case again and ask for all of the ATM and teller transactions with timestamps and pictures. The suit alleges the bank violated the California Consumer Privacy Act, the Unfair Competition Law, parts of the Electronic Funds Transfer Act, along with breach of contract with the EDD. I have been waiting since September 2020. I would like to join the lawsuit. them at support@thehackerspro. I was denied money from the atm my card was froze on Christmas Eve and not a dime had been on my card since. And was told two step begin side of a branch with two forms of ID. I waited literally 15 months for the EDD to finally approve my claim. This is not true, because in most cases, the bank only needs to prove that you are eligible for a loan workout. Despite the security concerns associated with magnetic-stripe technology, Bank of America allegedly failed to include far more secure EMV chips on EDD debit cards, which the case claims are the only cards issued by the bank without such technology. That is because if you ignore a lawsuit then Bank of America (or whichever company is suing you) can obtain a legal judgment against you - called a "default judgment.". Oh and I am out of Sacramento, Ca. Hi please add me . Californias Economic Development Department (EDD) has chosen to have its unemployment benefits distributed in the form of a prepaid debit card, issued by Bank of America, NA. I now see after googling Im not alone in this sad mess. They are just giving me the run around. but also could not gain access to any of my unemployment benefits, and I only get $167. Couple of days later I got in a letter from BOA stating that my case is closed and Amy remaining balance now can be use. Yes Im one of the ones thats account got frozen.Ive been waiting since October 2020 for this claim to be completed. It wasnt sent to my bank, and there was never a deposit to the debit card. I called B of A on Wednesday 4/21/21 to check status and was told my case was closed. When i told one of the reps that it was the fault of BofA for allowing a hacker to transfer money out if my acct. Please add me.. the same thing happened to me. She couldnt tell me what exactly the process is and how long it would take if Im at all in the queue. The third plaintiff alleges Bank of America froze her account in September 2020 after an unauthorized party made eight $1,000 withdrawals. I had money stolen off my card and Bank of America and EDD are doing nothing about it. My card says, CLOSED. After seeing no results by the beginning of March, I contacted one of the state representatives offices and spoke with someone named Jeff Sparks ,who in turn reached out to his contact at Bank of America in an effort to resolve my issue. Because magnetic-stripe cards use the same transaction data each time a card is used, the cards are extremely easy for thieves to duplicate, the suit explains. All they said is they will be conducting an investigation. SAN FRANCISCO (KGO) -- 7 On Your Side has been helping scores of unemployed workers whose benefits were drained by scammers - and Bank of America rejected their claims to be reimbursed for the fraud. According to the case, all EDD cards issued prior to 2021 contained obsolete magnetic-stripe technology instead of EMV (Europay, Mastercard, and Visa) chips, which generate unique transaction data each time the card is used to make a purchase. This is to follow up on my post on March 24, 2021. The bank now must offer a new option that allows victims to authenticate identity at a local bank branch, or by calling a new dedicated 800 number. Bad enough EDD is more than 8 payments behind on my claim, when i do get a payment, someone fraudulently takes it and no help is given by BOfA. This is my honest experience. The issue was the topic of the state lawmakers in a hearing held Tuesday, ABC 7 News reports. My account showed out of state/unathorized transactions that had occured just hours before. "I don't know what to do right now," he said.