#2 Press the fn + F6 or F7 Key at the same time and check if it works. Then, using the right arrow key, navigate to the Main tab and select the Touchpad section. Perform a hard reset. The opinions expressed above are the personal opinions of the authors, not of HP. You can do a hard reset in 3 steps: Shut down your Chromebook. - Chromebook Community Chromebook Help Sign in Help Center Community Chromebook 2022 Google. At the bottom of the left panel, select About Chrome OS. Clear search The Chromebook basically thinks it has no mouse or trackpad installed, so it removes the cursor. If youve ever had trouble getting your touchpad working properly, then youll appreciate this tutorial. Restart the Chromebook. Let me know if you found the fix because I have the same issue. It will trigger the event to uninstall. Donation: www.paypal.me/TricknologyNote:- Pleas. To solve the problem - when the cursor feezes or disappears - sharply tap underneath the touchpad (basically on the bottom of the chromebook) where the cursor has frozen or as close as the location to where the cursor disappeared. Now click on " Change PC settings " option given at the bottom. Scroll down to where there is a picture of your google account profile. It should solve your issue due to a loose connection or USB port issues. :) ), Your email address will not be published. All of sudden my cursor disappeared and my touchpad will not recover it. Similar threads. If you live outside the US/Canada Region, please click the link below to get a support number for your region. Then disable it and enable it once again. Right-click on the device and select Uninstall. But that's not an acceptable long-term solution. Hello, I woke up today and turned on my hp laptop to find out that the cursor isn't showing, and the touchpad isn't working. 3. Didn't find what you were looking for? 2) Hit the "Relaunch to Update Chrome" and wait for the task to be finished. When updates successfully, Restart the computer. 1. Enable cursor F9 not working. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses. Now press Alt+F4. Didn't even try to see if there was something wrong with the machine itself. Alternatively, you could open the Control Panel and click on the Devices icon. The opinions expressed above are the personal opinions of the authors, not of HP. Select Check for. Step 1: Press and hold the Power button. The cursor unfreezes or reappears in working condition. I tried drum roll and hard reset. Please call our technical support at 800 474 6836. Once inside, scroll down until you find the Device Settings section. I was so tired of restarting my chromebook. acer chromebook 14 cursor disappears. did you get any resolution from hp? What Is One Wheel Pint Range? The only way to fix this is the restart my chromebook, and then it happens within a few seconds/minutes of logging back in. I was having the same problem with my Chromebook 14 until I saw a suggested fix from one of the chrome forums. #2 Press the fn + F6 or F7 Key at the same time and check if it works. Or maybe there was a problem with your touchpad. 2023 Acer Inc. There is clearly a problem with the touchpad and HP refuses to acknowledge it. The placement of where the ribbon cable adheres to the chassis on that end puts too much tension on the cable which causes it to come loose (hence why the cursor cuts in and out). It's a poor connection between the ribbon cable and the system board. Remember that uninstall button must be under highlight while the spacebar is pressed. I could move cursor around, but keys were non-responsive. In the Device settings, choose Enable. Save my name, email, and website in this browser for the next time I comment. Second, if youre using a wireless mouse, it may be losing its signal. Find Out here! It will prompt you with different options to shut down your PC. Press the Windows key and search " Control Panel ". Connect the external monitor to the Laptop. Ever since I updated a few nights ago, my mouse cursor, will vanish/disappear in the middle of something. Hello, I woke up today and turned on my hp laptop to find out that the cursor isn't showing, and the touchpad isn't working. Sad to see what was once a great company known for its support degrade into an also ran computer supplier. It might be due to pressing the Insert option from the keyboard. Check documents on compatibility, FAQs, upgrade information and available fixes. Enable cursor F9 not working. Check the Chromebook manual. March 2018 edited March 2018 in Chromebooks I have an AcerChromebook 14. 2. Won't even mention how loud my fan is. If there is more than one way to type in your . Click on the mouse device. Or go to System Preferences > Accessibility > Zoom > More Options button and check "Enable temporary zoom". Click the Power Off button. If there are any pending updates, click on the download and install updates. My cursor disappears when I take the mouse out - Tom#39;s Guide. Bought a Asus 11 inch chromebook and it is so much better, cheaper and lighter. can't register my device. Select Settings . The clicking of the trackpad still turns the computer on but the cursor on screen has disappeared. Second I have seen where it says to hit the Esc+Refresh+Power and this might help to regain the mouse cursor. If you have signed in to the Chromebook, sign out first. be careful. Plugin the attachment back to the USB port and turn on the mouse. Click. Chromebook Shelf Disappears. Step 2: The screen dims, and a pop-up appears. 12:56 PM Unfortunately these suggested documents don't seem to address the problem, which is also affecting my HP 14" Chromebook with maddening frequency. Changing Cursor and Pointer settings. Click on Additional mouse settings to open the Mouse Properties window. by If you have plugged the mouse back into the same USB port, try plugging it into another USB port. Some of the most common causes include: Your Acer laptop isnt booting correctly. To uninstall the driver, open the device manager and select the category Mice and other pointing devices. 4. Try these few combinations to get your cursor to appear back on the screen in either of these cases. Answer: I know this will sound odd but please check the following. Hit the three dots in the top right corner of your screen. The problem persists, but I figured out that if I hold down CTRL+SHIFT+TAB to rapidly sequence between the open Chrome tabs, and simultaneously press and move across the touchpad, sometimes the mouse cursor will reappear and become responsive again. The cursor unfreezes or reappears in working condition. Whether it's to conduct your remote school class and change from bed to desk to living room couch; or you want to enjoy your next zoom meeting in your backyard in your hammock. Reviewed in Mexico on May 23, 2019. Acer Chromebook 15 looking for solutions to the same problem, I'm getting the feeling it's not really a Dell specific issue. A hard reset of your Chromebook doesn't affect any files on the computer, but it can resolve several problems. As soon as it detects the hardware, either an external mouse or the internal trackpad, the cursor returns. The clicking of the trackpad still turns the computer on but the cursor on screen has disappeared. (Open the lid which will turn on the laptop. Windows Update may cause the touchpad to no longer function and the mouse to disappear from the screen. Restarting can fix many computer problems . Examples: Monday, today, last week, Mar 26, 3/26/04. It is not a that serious issue to be worried about. - need to do a factory restore using a thumbdriver and download software from Google. Once . Clear search Try out the basic steps to fix it. I need to recover the use of my touchpad. First, if youre not using a wireless mouse, you may have accidentally disconnected it from your computer. It appears that you're having issues with the touchpad on your Chromebook. I rushed to google hoping to find something to help and I stumbled upon a video in which the man says to uninstall and reinstall the touchpad drivers (Synaptics Touchpad in my case) and so I did it, I ended up uninstalling the drivers and the Synaptics software. - last edited on Mouse Cursor Freezing, Slow, Disappearing On Chromebook FIX [Tutorial]You can use your Chromebook's touchpad to right-click, switch between tabs, and more. My awesome team and I will answer all the questions you may have (well maybe not all, but hey, we try! Second I have seen where it says to hit the Esc+Refresh+Power and this might help to regain the mouse cursor. Reviewed in Mexico on May 23, 2019. Mine just started doing the same thing. Las mejores ofertas para Compatible For Acer CHROMEBOOK 314 CB314-1H-C6KW 14" IPS LED FHD Notebook Screen estn en eBay Compara precios y caractersticas de productos nuevos y usados Muchos artculos con envo gratis! Potrai gestire le tue decisioni sul consenso in ogni momento. Does a USB mouse work OK. Wonder if you ever got a response from HP since last post date. If you don't have the settings blocked, you can also get there by: Click on the browser's 3 dots menu. Thank you, Robert. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Acer laptops come with a built-in touchpad. Video of the Day Step 2 After doing so, click on the Device Settings tab. For that: Press the "Windows" button on your keyboard and type in " Cursor and Pointer ". See if the computer screen displays on the external monitor. Once youve reached the BIOS screen, look for the main menu at the bottom of the screen. To fix this problem, youll need to update your touchpad drivers. If there is more than one way to type in your . When you plug in the mouse again or try using it again, the laptop will configure the drivers and set it up. Your email address will not be published. Rebooting often fixes it, but not always. I cannot access /dev/mmcblk0 in any way. In fact, plugging in an external mouse fixes it as long as the mouse stays plugged in. Use a braille device with your Chromebook. Or go to System Preferences > Accessibility > Zoom > More Options button and check "Enable temporary zoom". Then turn it off. Toshiba satellite . Save my name, email, and website in this browser for the next time I comment. Select the first option and the pointer configuration screen should open. . Select Check for. If the cursor still does not move when using the touchpad, try to log in from the Guest account using the [tab] key to navigate. Similar threads. Step 2: The screen dims, and a pop-up appears. This can be a sign for you to start deleting some old files and creating space on your computers, Read More Storage Sense Not WorkingContinue, NitroSense is a fundamental application in laptops of this brand, since Acer Nitro 5 specified that it works with this program where many do not know what it is for, Read More How To Fix Nitro Sense Wont Open or WorkContinue, Your email address will not be published. Turn on your Chromebook On the Chromebook keyboard, press the power button located at the right hand side of the notebook. Youll find the driver software under Device Manager. Mouse cursor would disappear until I plug a mouse in Read more. Step 2. Check the Chromebook manual. Please look for a private message from an identified HP contact. Is Fitbit Inspire 2 Water Lock? Please contact your TAM, (your IT department or the purchasing department will know who that person is) and the TAM is responsible for assisting you, as they have your warranty and account information. Acer Chromebook Spin 514. The only way to fix this is the restart my chromebook, and then it happens within a few seconds/minutes of logging back in. There is no specific reason for the cursor disappearing from the Acer laptop screen. In the "People" section, click "Sync." Press the full-screen button at the top of the screen to enter/leave full-screen mode. You dont need to know anything about computers or drivers to use Driver Easy. If you cannot diagnose the problem, do not worry. Now click on " Change PC settings " option given at the bottom. If that doesnt work, youll need to download and install updated drivers. acer chromebook 14 cursor disappears. Step 1. Acer laptop users do face the cursor disappearing issues. The HD Screen provides perfect images. In fact, plugging in an external mouse fixes it as long as the mouse stays plugged in. Two issues, one the mouse arrow has disappeared while using the touch pad. Click "Manage synced data on Google Dashboard." With an improved typing experience, extended battery life, and the latest connectivity features, this Chromebook easily keeps up with you and your . 1. If it appears disabled, click on Enable Device. Connecting a mouse works well, but we don't want to use them. Luis Melendres. This occurs when the computer fails to hold power, boot, or connect to the, Read More Dell Laptop Problems and SolutionsContinue, HDMI stands for High-Definition Multimedia Interface, a standard for simultaneously transmitting digital video and audio from a source, such as a computer or a cable box, to a computer monitor,, Read More AV To HDMI Converter Not WorkingContinue, Tired of the Low Disk Space message on your laptop computer? what happened to laura velasquez on accuweather. Thanks for posting. Turn off the device, press and hold the refresh key and power button at the same time. By signing up, I accept the terms of the Acer Privacy Policy. Click the Power Off button. In our case this is happening with no USB devices in the machine at all. Fluid Loading In Warehouse, To reset hardware on your Chromebook, you should turn off your Chromebook and then press and hold both the Power button and the Refresh button. You should never store anything important on a Chromebook unless you also have a cop somewhere else. If the device drivers are too outdated, the device will fail to perform efficiently. Simply hitting Ctrl+Option brings back the mouse cursor. 09-12-2014 Go to the search bar in the Start Menu and search for Touchpad settings. This should do the trick for you. Use the on-screen keyboard. March 2018 edited March 2018 in Chromebooks I have an AcerChromebook 14. Hence. I'm using an Acer Chromebook 14. Report abuse. Save my name, email, and website in this browser for the next time I comment. So you might want to check that. The touchpad is not responding, the mouse has disappeared. Automatically click objects on your Chromebook. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. can't register my device. Now disable it and enable it again. Disable it, and reenable it. Confirm if asked and restart your Chromebook. 3. Sometimes, the cursor disappears on your computer after installing new hardware. Then, if that doesnt work, try checking Windows Update for updates. Quora & Reddit are the popular two places where you will also find him.