If you want to ace your upcoming interview, practice with our topical-based interview question sets. The interviewer wants to know why you left your last job to see if you were fired, gave notice, or were laid off. Be sure you answer honestly, so your response aligns with your employer's. This is the company I see enjoying a long career with, and I am excited about this opportunity.". Assure the interviewer that you are a team player and put the company's needs first. I have worked in retail for the past three years and love interacting with customers. Waitrose Interview Questions in Slough, UK - glassdoor.ca Heres the FULL LIST of interview questions for the WAITROSE INTERVIEW: Waitrose has an exceptional, high-quality presence in all of its stores. Remember having related work experience will put you ahead of the competition. Be the first to find this interview helpful. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. And second, are there any required qualifications you do not see on my resume?". Avoid speaking poorly of any previous managers or organizations. Before he took a massive jump as a complete player, the former Alabama signal-caller sat down with the Philadelphia Eagles in an unreleased Combine video. This website uses cookies so that we can provide you with the best user experience possible. Be specific, and be sure to keep the conversation positive. Waitrose Warehouse Assistant Interview Questions | Glassdoor "My most recent employer and all others would say that I have strong character and always choose honesty first. Very laid-back, almost forgot I was in an interview. When responding, back up why you would like your requested salary based on your skills and experience. I think I have enough experience in retail to understand what attracts customers and prompts them to purchase. What would you consider when dealing with them and why? We have eliminated all risk for you. Have a question or concern? TIP #3 During your Waitrose interview, there is a strong possibility you will get asked situational or competency-based questions that require you to give an example of when you worked as part of a team, provided great customer service, dealt with a customer issue and also worked hard to solve a problem. So far, we have seen a 56% decline in the overall loss.". "I have worked with many personalities and management styles with great success. I like to know that my efforts are noticed from time to time. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Our date tracking prior to 2019 was not accurately kept. I have solid references who will attest to that as well. Find additional company focused interview questions by practicing from one of our industry sets. It is a subsidiary of John Lewis Partnership. Rest assured, I am reliable and always come to work on time. First is the psychometric tests followed by a group interview and then a solo interview. How would you manage food temperature in the freezers/ fridges? Focus on describing the positive reasons for wearing a uniform. You will get the best work from me if I am being treated with respect and feel appreciated.". I also appreciate that you allow yourself and your employees to be themselves while working as a team. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision. Describe a time when you completed a difficult, time-sensitive task whilst under pressure. It was fast and easy, asked several questions and had a group part before. ", "I am able to commit to the hours as shown in the job description and am available outside of college times. Followed by some behavioural questions then a general chat about availability etc. I would guess that the reason an explanation has to be given is that it provides you with useful information relating to a specific product. What do you have to do to pass these ridiculous Waitrose application You want to focus on being positive in your response. What I like most about this position is being in charge of training new employees and conducting annual performance evaluations. The changes were implemented, and the company saved $15,000 in the first month. GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE WAITROSE INTERVIEW, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, Candidates interviewing for Finance Manager and Customer Service Assistant rated their interviews as the hardest, whereas interviews for Store Assistant and Night Stocker roles were rated as the easiest. "I am happy to comply with any reference check required. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). "I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to ensure it's the right fit. If you were fired, they want to know if you will admit why you were fired, if you take responsibility, and what you learned from the experience. I always try to be at least 10 minutes early for my shift. Explain how you provide excellent customer service. Had to do a task, too. ", "I have a transformational leadership style. Share with the interviewer how you would like to be recognized for your hard work. "Yes, I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. Last year my earnings were ?52,000, and I would like to stay in the same range or slightly higher based on my years of experience in this industry. If unsure of the best decision, I would ask my supervisor for clarification. The interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you. Waitrose job descriptions generally have a salary range noted on the job announcement. The interview process was easy and enjoyable. Sick children, traffic, car breakdowns the list goes on. Read our Terms of Use for more information. I am available to work whatever schedule I am given and am happy to work overtime as well. Thanks so much for making these. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. Once I was late due to a terrible snow storm, and I notified my supervisor of the situation, so it was not an issue. Most people are enthused about being rewarded for their successes. What is the interview process like at Waitrose? Learn more about interviews at Waitrose & Partners Answered 26 July 2018 - Supermarket Assistant (Former employee) - Canterbury Think about the behaviour you'd think they want you to exhibit, then make your answers reflect this as you are completing the online situational tests. I am energetic, dependable, honest, and have a strong work ethic. There is no reason why you should not hire me.". I would not normally choose to leave; however, I need to find a position related to my newly acquired degree. When there is a problem in the workplace, I am the one people seek to resolve the issue. It may not be possible for everything to work out smoothly, such as getting your shift covered or making it to work on time. 5 TIPS FOR PASSING THE WAITROSE INTERVIEW! The interview process was easy and enjoyable. Waitrose Interview Questions in Sheffield, UK - glassdoor.sg ", "The part of the job that excites me the most is working with customers. Went for interview and we as given a written test of how you would sell to certain people then asked 3 questions which I thought were completely over the . First is the psychometric tests followed by a group interview and then a solo interview. After identifying three qualities that make you an excellent fit for the role, explain why these qualities will benefit Waitrose if hired. To make yourself stand out, thank the interviewer at the beginning of your response for letting you ask questions. Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. I applied online. The answers to the FULL LIST of interview questions featured on this page. I feel this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in Communication while allowing me to advance in my management skills. ", "The store where I currently work is a family-run shop where they operated based on trust and didn't have a loss prevention plan. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Be sure to keep your answer positive and avoid speaking poorly of the practice surrounding uniforms. I ended up winning 7 of the 12 contests! Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. The main thing the hiring manager wants to hear is that you are responsible and organized. Asked 24 October 2017. Easiest Most Difficult Interviews at Waitrose Experience Positive 82% Negative 5% Neutral 13% Getting an Interview Applied online 96% In Person 2% Recruiter 0% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (382) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) Can you describe the management style here? All of our products and training resources are protected by our 30-day no questions asked money back guarantee. I gave two weeks' notice and left the company on good terms.". ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! Tell me about a time you worked in a team. I then ask if there is anything else I can help them with. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. The top ones would include my strong organization skills, my ability to have a conversation with anyone comfortably, and my solid work ethic and level of honesty. I hope once I complete my education that, I can be given full-time hours for the summer. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Talk to the interviewer about your feelings regarding performance incentives. I went today and got the job on the spot! I am looking for compensation that is aligned with the role and provides an opportunity for growth.". You must also feel as though this is a good fit for you. Honesty is incredibly important when working with cash transactions and valuable merchandise. "I would be very excited about obtaining a role in leadership within Waitrose in the future. I also enjoy the annual reviews because it lets me show my staff how well they are doing and how much I appreciate their work. I do not prefer close supervision as I am confident in my skills. Very detailed o line application process. "Whenever I have had a supervisor who does not properly communicate with me, I try to learn their communication style and emulate it. I have had to cover for coworkers several times in the past, and I don't mind accepting overtime hours. Expert responses that you can use during your interview. I applied online. I am also at a stage in my life where I have the stability of a good home life and partner, and as such, I am now able to dedicate more time to working flexible, and unsociable hours if and when required. I applied online. 11 years ago. 3. The interviewer wants to know what you hope to gain by working for Waitrose. 9 answers. Also included general questions of experience in customer service e.g: tell me a time when. Top 20 Waitrose Interview Questions & Answers 2023 You will stand out as a stronger candidate if you reply that you motivate yourself at work. If you are lucky enough to secure an interview them then carry on reading this post. At all times when dealing with a customer complaint I would remain calm, listen to their complaint, apologise if necessary and put a plan in place to resolve the issues quickly and efficiently. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We worked together for a couple of overtime hours that day and were able to catch her up on everything. Performance incentives can be very motivating. Wow, you give by far the best advice. I love your products, and your company culture seems great, too. I feel that having a satisfied customer is most important, and sometimes refusing a return is not worth the bad word of mouth or risk of negative online reviews. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. Top 5 Most Asked Waitrose Interview Questions and Answers ", "I rate myself an 8 out of 10. Was given a task of creating meals for different people for differing occasions such as dinner parties. First undertook an online situational assessment, then was invited to a group interview. Q4. What is the interview process at Waitrose? The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. They just asked you standard interview questions that you would know. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Focus on being honest in your response. What is the interview process like at Waitrose? Glassdoor users rated their interview experience at. I did not miss one work day last year or the year before. Q2. No pressure at all. Candidates interviewing for Supermarket Assistant and Hospitality Partner rated their interviews as the hardest, whereas interviews for Delivery Driver and Shop Assistant roles were rated as the easiest. Fox News host Tucker Carlson argues Democrats don't care who occupies elected office as long they can have power on Friday's broadcast of 'Tucker Carlson Tonight.' Think about the constructive things your references have said about you in the past. No minimum term. Q8. First is the psychometric tests followed by a group interview and then a solo interview. Be sure to end your response on a positive note and tell the interviewer how you are excited to have the opportunity to interview for the position with their company. Let the interviewer know if you have not worked in a competitive work environment. After describing the environment you dislike working in, end your response on a positive note. Very laid-back, almost forgot I was in an interview. Most companies have policies in place for handling rude or aggressive customers. Waitrose Group Assessment Guidance and Practice - How 2 Become I am someone who has lots of experience taking care of customers and I am able to work hard under pressure as and when required, and also work as part of a diverse team to achieve the daily tasks required in this role. Focus on describing what you like most about the job and provide your reason why. What specifically has attracted you to Waitrose and why do you think you would be a good fit for this role? "I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. Employees interested in future leadership roles generally have a strong work ethic and are more motivated to succeed than their coworkers. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. ", "I hope to gain stronger skills in communication and customer service. Waitrose Interview Questions and Answers 1. "I am looking to lay the foundation for the rest of my career with this position. If you have many unexcused absences, they may disqualify you as a viable candidate. Describe what you found during your research that excited you to work for Waitrose. The interview was quick and simple. If you cancel before the 30-day trial ends, you will not be charged. Very detailed o line application process. "I have a strong creative flair and enjoy creating attractive displays. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. The hours were just not right for me in the end which is a shame. Q6. Be sure to avoid sounding self-righteous in your answer. First, when would you like to have this position filled? Yes, I do have a couple of questions. It keeps me motivated to be better. "I have a rule always to treat my customers how I would want treatment in a store or establishment. I got an indication as to whether i got the position or not towards the end. Tasks required are mainly focused on show how you can organize stuff. If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. "I feel that performance incentives are a great idea. If I were a manager and caught an employee stealing, I would terminate them immediately. ", "The three qualities that make me a strong fit for this position are my leadership, communication, and problem-solving skills. My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. I just wanted to thank you so very much. I have some photos on my phone of displays I created if you want to see them. Retail and customer service-based roles often require diplomacy when working with the public. Common stages of the interview process at Waitrose according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. They just asked you standard interview questions that you would know. Super nice interviewer and easy questions. Instead of making it seem like the supervisor was at fault for not communicating in the manner you would have liked, let the interviewer know that you try to find a way to communicate that you both understand. Its headquarters are in Bracknell and Victoria, England. ", "I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations. Focus on reviewing Waitrose's return policy before your interview. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. They also guide our commitment to empower all Partners who work here, whichever part of the business they work in:DO RIGHT: We act with integrity and use our judgement to do the right thing.ALL OR NOTHING: We put everything we have into everything we do.GIVE MORE THAN YOU TAKE: We put more in, so everyone gets more out.BE YOURSELF. I won an iPad, cash incentives, and concert tickets. 2. I have seen the uniforms worn by the retail employees at Waitrose and see that it adds a strong level of professionalism. Rather than placing blame, I believe it's always more effective to ask for growth recommendations.". If you have never created a display, that is fine. However, with a small amount of preparation you can ace the Waitrose Interview. The complaint steps literally saved me for my interview earlier, thank you!!:). You may have a portfolio or even photos on your phone to share. I am geared for healthy competition, so when we had contests, it greatly motivated me. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions, went in for a group interview where we had to do a task involving discussing what order we would do certain tasks and then a quick 1-1 interview where they only asked a few questions, I applied online. If the customer was being verbally abusive, I would tell them that I want to help them if they would please be less aggressive. This position was also my favorite because it was such a great challenge. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If you respond that you rely on your managers to keep you motivated, the hiring manager may feel you lack the drive to succeed and do a good job. I applied online. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. Then once got through that stage. After aplying for position, you have to fill some documents and scenario based question to determine whether you are good fit for the position. If you have an example from a previous job, use that in your response. Tell the interviewer about your ideal employer. I was very proud of the suggestion that I made, and that upper management and my manager had the confidence in me to make the change. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. We all know interviews are stressful and competition is intense. I'm 17 and after reading other peoples experiences on here, I thought I would post mine just to help others So I applied online and got an email asking whether I would like to go for a group . I think that I would be the best person for this job because I have a great appreciation for what Waitrose is achieving in the retail marketplace. Waitrose Interview Questions If you are looking for Waitrose Interview Questions you have come to the right place. Walk the interviewer through your career history in retail. Full Suggested Answer & Detailed Response, Question 9, I had my interview yesterday, and I did great! Felt like a formality rather than a real test of an interview. They manager was kind and understanding. "I have solid communication skills and feel this skill is one of my greatest strengths. Talk to the interviewer about a time you have handled a supervisor who does not interact with you in a way you like. Loss prevention initiatives are incredibly important in the retail sector. Learn more here. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". Full Suggested Answer & Detailed Response, Question 4, Give Me The Answers To My Interview! Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). What plans do you have over the coming 5 to 10 years? I do best in a supportive environment with room to grow, the ability to ask questions, and healthy coworker relationships. Describe a stressful situation at work and how you handled it? After these questions, you are giving an assessment task that outlines a scenario that you may encounter on the job. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Assure the interviewer there is no reason why they shouldn't hire you. We were having some problems with theft because of it. During my research in preparation for this interview, I studied your website, and I have been especially concentrating on your customer service guidelines. Tie these desired qualities into your answer to display you are a fit for the role. The interviewer asks this question to see what type of employee you will be if hired. This means that every time you visit this website you will need to enable or disable cookies again. The interview lasted for around 20 minutes and I was asked around five questions, asking about times I'd worked within a team and about what determines good customer service. "I describe my leadership style as collaborative. Perhaps another store in future. Order today and you will get this bonus guide FREE offer available for a limited time only. I have an excellent letter of recommendation if you would like a copy for your records. I love how you place high standards on animal welfare, environmental responsibility, and the well-being of the communities where you operate. Before your interview, research Waitrose's leadership style online. What is your most important success so far? ", "If a coworker failed to show up for their shift, I would pick it up if possible. Heres why you should buy with PassMyInterview.com. I take an evening college course on Tuesdays and Thursdays, so I would not be available those days after 5 PM. Proper planning will get you far, but sometimes life happens, and you'll need a plan B. Candidates applying for Shop-floor Assistant (Christmas Temp) had the quickest hiring process (on average 1 day), whereas Graduate Trainee roles had the slowest hiring process (on average 150 days). Waitrose Interview Questions (2023) | Glassdoor How would you deal with an angry or frustrated customer in store? From what I have learned about Waitrose, it sounds like that is the type of environment I can expect working for your company.". I would rate myself a 9 out of 10 as there is always room for improvement in any skill. Sent to your email inbox within seconds of your order being placed. I like to seek out diverse ideas, opinions, and thoughts from my team to build strategies and solve problems. This question determines if you can function well in a competitive environment. In my opinion, the Waitrose brand is synonymous with quality and outstanding customer care. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Perhaps another store in future. I am excited to bring these qualities to this position with Waitrose.". If security needed to be called, I would do so. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. No pressure at all. ", "I understand this role will include working evenings, weekends, and holidays. Answer dates might appear two to three weeks before they were published. I felt everything was relevant.